In writing

What we commit to, in writing

A journey through these hills is planned months ahead, paid for in stages and run in country where a road can close for a day. These are the terms that say what happens in each of those cases, written to be read rather than to be survived.

Booking terms How a journey is quoted, confirmed and paid, what changes cost, who is responsible for what, and what happens when a road or a flight fails. Last changed 20 September 2026
Cancellations and refunds How cancellation works: each house's own terms as written into your quote, what we do if we cancel, and how a refund is paid back. Last changed 20 September 2026
Payments and prices The currency, the deposit and the balance date, how to pay, why a quote expires, and what to check on your quote before paying. Last changed 20 September 2026
Insurance and safety Why we ask every guest to be insured, the altitude limit most policies get wrong, and what happens when a road or the weather turns. Last changed 20 September 2026
Privacy What the enquiry form collects and why, who sees it, how permit documents are handled, and how to ask for a copy or a deletion. Last changed 20 September 2026
Cookies The few cookies this site sets: campaign tags for thirty days, a cookie that keeps your enquiry together, and visit counting where analytics is switched on. Last changed 20 September 2026
Using this website Copyright and photograph credits, why a journey page is not an offer, how from-prices work, links out, and how to report a mistake. Last changed 20 September 2026
When something goes wrong Tell us while you are still here, how to reach us at once, what we do first, and how to raise it in writing afterwards. Last changed 20 September 2026
Accessibility What we have done on this site, and an honest account of steps, slopes and long drives in houses and roads not built for easy access. Last changed 20 September 2026

The three that matter most before you pay

Your quote lists each house, drive, guide and permit with the date the rate was checked. Nothing is booked until you say yes, and no deposit is needed to begin planning. When you do confirm, the cancellation terms that apply are the ones written into that quote, house by house, because each property sets its own.

Ask us anything first

Plan my journey

Tell us the month and we will plan around it

Four lines are enough to start: when, who, how to reach you, and the trip you picture.

A reply within 24 hoursFrom a designer in the hills, not an auto-reply. If your dates are tight, the reply says so.
A day-by-day draftEvery house, drive, guide and permit on its own line, with the date each rate was checked.
Change anythingAs often as you like, before anything is booked.

+91 86178 24110 Message a designer Support 24×7, every day of your journey

Your name

When would you like to travel?

Phone or WhatsApp With country code if outside India. Either this or email is enough.

Tell us about the trip you picture Who is coming, the pace you like, the occasion. A sentence is fine.

Add more detail

Adults

ChildrenTheir ages help: add them in your note

Passports in your partyPermits in Sikkim and fees in Bhutan depend on it

Budget per person, excluding flightsA week in the hills starts around ₹1.4 lakh per person, and Bhutan around ₹3.25 lakh.

How should we reply?Calls from our office, 8am to 9pm IST (GMT+5:30)

Nights away

Occasion

Country you live in

Places you have in mindDarjeeling, Kalimpong, Gangtok, Pelling, Bhutan, Nepal

Someone in our party finds stairs or altitude hard

You may contact me about this enquiry. We never share your details or add you to a mailing list without asking.

No deposit to begin, and nothing is booked until you say yes.